Sailors are sometimes referred to as ‘salty’. It basically means the person is gruff, or abrupt, as opposed to polite and pleasant. I am fascinated by the number of salty captains that exist in the world. Honestly I think 4 out of every 5 I meet are salty. Now, to be fair, if a boat I was on was in some kind of peril, I would be happy to have 9 out of 10 of them helping me resolve issues, because of their competence, but when someone is trying to hire one of these ‘salty’ captains, and their demeanor seems to imply that the customer is wasting their time it’s awkward at best.
Of course if that customer goes on to the next captain and he/she treats them the same, by the time they get to the 4th one, they will probably hire them based on their competency, and just wish they weren’t so salty!
I take a customers first approach. I want you to be WOWed by your experience from the moment you first contact me until the job is done, and I have plenty of testimonials to back that up! (and I am very competent and very safe)